Privacy Policy
Last updated: 15 July 2026
Taalam Abroad ("Taalam", "we", "us", or "our") operates the website abroad.talaam.online and provides study-abroad counselling and application services for students seeking to study at universities in Europe. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By contacting us or using our services, you agree to this policy.
Who we are
Taalam Abroad is a study-abroad advisory service. If you have any questions about this policy or your data, contact us at info@abroad.talaam.online.
Information we collect
We collect information you provide directly to us, including:
- Your name and contact details (phone number, WhatsApp number, email address).
- The content of messages you send us, including conversations over WhatsApp.
- Information about your education (current level, curriculum, grades), your study goals (destination country, field, level, intended start date), and your budget or funding situation, when you choose to share it.
We may receive your contact details when you message us on WhatsApp, submit a form on our website, or respond to one of our advertisements (including Meta/Facebook "Click to WhatsApp" or lead ads).
How we use your information
We use your information to:
- Respond to your inquiries and provide study-abroad counselling.
- Assess which programs and destinations may fit your goals and budget.
- Contact you by WhatsApp, phone, or email about your inquiry and our services.
- Improve our services and communications.
Automated messaging (WhatsApp assistant)
When you message our WhatsApp number, your messages may first be handled by an automated assistant that answers common questions and collects basic information so a human counselor can follow up. You can ask to speak with a person at any time.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us operate, such as Meta Platforms (WhatsApp) for messaging and Google (for storing lead information), who process data on our behalf.
- Authorities or third parties where required by law.
Data retention
We keep your information for as long as needed to provide our services and follow up on your inquiry, and as required by applicable law. You may ask us to delete it.
Your rights
You may request to access, correct, or delete your personal information, or ask us to stop contacting you, by emailing info@abroad.talaam.online. To stop receiving WhatsApp messages from us, reply "STOP" or block the number.
Children's privacy
Our services are intended for prospective university students. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.